WATER HEATER INSTALLATION

We had a very good experience with Fuse, who changed our AC unit, furnace, and hot water heater during a home renovation.

Our initial point of contact was Mike who took the time to evaluate our home needs and helped us through understanding what devices would fit our needs. He also helped us get the right quotes and understand what rebates would be available through places like BayRen. That was key.

The major work was done by Tilak and his team who replaced the AC and furnace. They also replaced all of our ducting under the house, including hooking up new ducting to old parts of the house and then creating new ducts/registers in the new portion of the home. Tilak was super friendly and a great person to work with.

Finally, we had their plumber (I am blanking on their name right now) who helped us install a heat pump water heater. He was very professional and made sure that things were working correctly. He had to come out 2 additional times because the mixing valve that was installed was defective and we didn't have enough hot water.

Overall, we had an excellent experience with Fuse. They were informative, efficient, and friendly. They were responsive and we'd use them again if we have HVAC needs

We had our water heater and HVAC system replaced (heater and AC). The team was professional and finished the work before the time promised. We were very pleased with the work they did in our house.

Adam and his team is very trustworthy!

Our water heater was broken last Friday night, I left a message on Yelp in the late of the night. Few minutes later ( I didn't expect Adam could reply me so fast), he responded me that he could send us someone in the morning. I also received updated text messages from scheduling appointment to task completed.

His staff came twice and tried their best to fix the very old heater water. It was too broken, we ended up with installing a new one. When I asked for the refund, Adam immediately sent the refund back. Adam and his company really kept their words and won our trust. I will definitely ask them for help in future.

I highly recommend this company if you are looking for excellent customer service, responsive and professional, and risk free! :D

I had a great experience with this company. My 22 years old water heater was just quit on me Thursday evening. I contacted Fuse Appliance Repair, 10 minutes later, I got the respond with appointment for the next morning. The technician came in the morning on time, confirmed the estimate and the installation schedule. Because I have to work half day in the morning, they came back in the afternoon and got job done. They were very professional, pleasant, respectful and courteous; waited for a half hour after the they started water heater to make sure it works before they declared they were done. They double checked everything before they left and placed their business card on the water heater for just in case. Also left the work area neat and clean. I am so satisfied and glad I have chosen the right company. I wish every service company is like that. Thank you Alex and the other guy. You guys are the best!

Excellent job!!! Highly recommend!

My project included installation of a new gas furnace in the attic and a new outdoor tankless water heater. The job was done timely and included proper permits and inspections. The team was going above and beyond to deliver an exceptional quality. Also they've changed all old gas pipes and put new water lines to a utility closet at no additional cost.

The price was way better comparing to other offers that I had (including estimates from Costco and HomeDepot contractors)